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Frequently asked questions

Does HtkDoli work with all versions of Dolibarr?

HtkDoli is compatible with recent versions of Dolibarr. We recommend version 16 or higher with the REST API module enabled. Very old versions may present incompatibilities.

I can’t connect to my server

Check the following points:

  1. The URL is accessible over HTTPS from outside your network
  2. The REST API module is properly enabled in Dolibarr
  3. The API key is correct (generated from My profile in Dolibarr)
  4. Your user account has sufficient permissions on the modules you want to use

My offline changes were not synchronized

If a synchronization fails, HtkDoli displays an alert with the details of the error. Common causes are an edit conflict (the same record modified on both sides) or a user permissions issue. Check the Synchronization logs in Settings → HtkDoli → Logs.

Can I use HtkDoli with a Dolibarr hosted internally (intranet)?

Yes, as long as your server is accessible from your iPhone (a corporate VPN, for example). HtkDoli does not require any cloud intermediary.

A module of my Dolibarr does not appear in HtkDoli

HtkDoli only exposes the modules supported by Dolibarr’s REST API. If a custom or third-party module is not listed, it is not yet supported. Open a ticket to suggest adding it.